Course Content
Orientation
This course teaches employees how to create and manage strong, unique passwords to protect business accounts and data from unauthorized access. Participants learn best practices for building complex passwords, using password managers safely, and avoiding common mistakes like reuse or weak patterns. Understanding the importance of strong passwords helps reduce the risk of cyberattacks and data breaches caused by compromised credentials.
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Passwords and Authentication
A strong password is one that is difficult for others — and even automated tools — to guess or crack. It should be at least 12 characters long and include a mix of uppercase and lowercase letters, numbers, and special symbols (like !, @, or #). Avoid using personal information such as names, birthdays, or common words, as these can be easily discovered through social media or brute-force attacks. Instead, create passwords using random combinations of unrelated words or phrases — for example, “Coffee!Tree4Ocean.” Password managers can also help by securely generating and storing complex passwords for each account. The key to password security is uniqueness: never reuse the same password across multiple systems.
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Phishing and Email Threats
Phishing is a type of social-engineering attack where criminals pretend to be a trusted person or organisation to trick you into revealing sensitive information. This is a very common type of cyber-attack in today's world. As we go through this module we will learn how to identify and mitigate phishing attacks.
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Social Engineering
Malware, Viruses & Ransomware
Safe Internet & Device Usage
Data Protection and Privacy
Physical Security
Protected: Security Awareness Training

Lets learn about password managers! 

As we have learned, passwords are our first line of defense, but they can also be cracked. It is important to use different passwords on different platforms.


The challenge:
Managing dozens of passwords can be challenging. This is why the lesson introduces password managers. Password managers are secure applications that generate, store, and autofill strong passwords. Learners of this module will understand how these tools work, how to choose a trustworthy one, and why they’re safer than using notes or spreadsheets.

 

 


How frequently should I change my password? 
This lesson covers when and why to update passwords — including after security incidents or when suspicious activity is detected. It also discusses the current best practice: focus on strong, unique passwords rather than frequent, unnecessary changes that can cause “password fatigue.”